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At Cosmic Alignments, we are committed to delivering your orders safely, securely, and on time. This shipping policy outlines how we process, ship, and deliver your orders.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once your order is processed, it is handed over to our delivery partners for shipment.

Shipping Time

Delivery timelines may vary depending on your location. Generally, orders are delivered within 3–7 business days across India. For remote or rural areas, delivery may take slightly longer depending on courier service availability.

Shipping Charges

Shipping charges (if applicable) will be displayed at the time of checkout before completing your order. We may offer free shipping on selected products, offers, or promotional campaigns from time to time.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email. You can use these details to track your shipment in real-time. If you do not receive tracking information, you can contact us for assistance.

Delivery Issues

Please ensure that your shipping address and contact details are accurate while placing the order. We are not responsible for delays or failed deliveries due to:
  • Incorrect or incomplete address
  • Unavailability of the recipient
  • Incorrect contact details
In such cases, re-delivery may take additional time.

Delays in Delivery

While we strive to deliver orders within the estimated timeframe, delays may occur due to:
  • Weather conditions
  • Logistics or courier issues
  • High order volume during sales or promotions
  • Unexpected external factors
Cosmic Alignments is not liable for delays caused by third-party courier services, but we will always assist you in tracking and resolving issues.

Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order, please inform us within 48 hours of delivery. You may be required to share clear images or videos as proof so we can verify and resolve the issue quickly.

Multiple Shipments

In some cases, your order may be shipped in multiple packages depending on product availability or logistics. You will be notified accordingly if this happens.

International Shipping

Currently, we primarily ship within India. For international shipping inquiries, you may contact us directly for assistance.